• Why Choose Us
    • Meet The Doctors
    • See Our Work
  • Our Services
    • Traditional Braces
    • Clear Braces
    • Invisalign
    • Orthodontics for Children
    • Orthodontics for Adults
    • Retainers
  • First Visit
    • First Visit
    • Insurance & Financing
  • Current Patients ​​​​​
    • Foods To Avoid
    • Brushing & Flossing
    • Common Situations
    • About Retainers
    • Forms
  • Contact Us
  • Map & Directions
MY STAR ORTHODONTICS
  • Why Choose Us
    • Meet The Doctors
    • See Our Work
  • Our Services
    • Traditional Braces
    • Clear Braces
    • Invisalign
    • Orthodontics for Children
    • Orthodontics for Adults
    • Retainers
  • First Visit
    • First Visit
    • Insurance & Financing
  • Current Patients ​​​​​
    • Foods To Avoid
    • Brushing & Flossing
    • Common Situations
    • About Retainers
    • Forms
  • Contact Us
  • Map & Directions

COMMON
ORHODONTIC
​SITUATIONS

Common Orthodontic Situations

If you think you might have an orthodontic emergency, please read the information below.
If you still need help, please text us at (281) 884-9775.

Irritating or Poking Wire
To relieve the pain temporarily, follow these steps:
  • Dry the tooth in the area that bothers you with a paper towel.
  • Pinch off some orthodontic wax and roll it into a ball.
  • Place the wax over the wire or part of the appliance that is making you uncomfortable.
  • If your wax is not sticking, you may have excess saliva on your teeth.  You may need to use a Q-tip or napkin to dry off your teeth and then try placing the wax again.
If you need additional assistance, please contact us for further help.

New Spaces between Your Teeth
  • This is completely normal and a sign that your teeth are straightening out!
  • This usually happens when you first begin treatment or after a new wire change.
  • We will close the gap at the appropriate time during your treatment as you progress through treatment.

Teeth Feeling Loose or Sore Teeth
  • It is normal for teeth undergoing movement to feel sore or loose. 
  • Once the tooth movements are completed the tooth will feel normal again. 
  • If you are concerned about a tooth, let us know and we will examine it during your next scheduled adjustment. 

A Spacer (also known Separator) Comes Out
  • Usually, separators need to remain in between the teeth for at least 1week prior to placement of a band or appliance. 
  • If a spacer has come out, please contact our office.
  • We’ll let you know if you need to come in to have a new separator placed. 

A Bracket Loosens from a Tooth
  • ​If your bracket has come loose, please call or text our office to inform us.
  • We will let you know if you can wait until your scheduled appointment, or if you should come in sooner to have the bracket repaired. 
  • Broken braces or appliances may slow your treatment time.
  • Patients with braces should avoid certain foods. Please refer to our list of foods to avoid.  

You Lost Your Rubber Bands or  Forgot How to Wear Them
  • If you’ve lost your rubber bands, please contact our office for a replacement.  
  • If you don't remember how to put your rubber bands on, contact our office, or ask us to show you at your next adjustment.  
  • Please remember, in order to achieve the best results, you must wear your rubber bands  as instructed!

You Experience a Mouth Injury
  • If your tooth is in pain after an injury to the mouth or tooth, it is likely a dental emergency and you should contact your dentist immediately.  
  • If you can not get in touch with your family dentist, or are unsure what to do in your situation, please text or give us a call.

Come Visit Us Soon!

Request A FREE CONSULTATION
CALL
​281-884-9775
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My Star Orthodontics

Hours

Monday 9:00 am-5:00 pm
Tuesday 9:00 am-5:00 pm
Wednesday 9:00 am-6:00 pm
Thursday 9:00 am-5:00 pm
Friday 9:00 am-5:00 pm
Saturday 9:00 am-3:00 pm
​Sunday Closed

Contact Us

[email protected]
Tel: 281-884-9775
Fax: 281-751-9970
Orthodontists Dr. Heather Luong and Dr. Jason Hsieh are specialists in braces and Invisalign, treating a wide variety of orthodontic problems. If you would like to schedule a free exam, or have any questions regarding your smile, please don't hesitate to call us at (281) 884-9775 or Request your free consultation online.

Address

23641 Katy Freeway Suite 200, Katy, TX 77494
Proudly serving the Katy and Greater Houston areas
  • Katy TX
  • Cinco Ranch TX
  • Cypress TX
  • Sugar Land TX
  • Fulshear TX
  • Bridgeland TX
  • Energy Corridor TX
  • Houston TX
© 2025 My Star Orthodontics. All rights reserved.
  • Why Choose Us
    • Meet The Doctors
    • See Our Work
  • Our Services
    • Traditional Braces
    • Clear Braces
    • Invisalign
    • Orthodontics for Children
    • Orthodontics for Adults
    • Retainers
  • First Visit
    • First Visit
    • Insurance & Financing
  • Current Patients ​​​​​
    • Foods To Avoid
    • Brushing & Flossing
    • Common Situations
    • About Retainers
    • Forms
  • Contact Us
  • Map & Directions